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AccountChange topic

  • Why can’t I update my bank details, phone number or email address in the Rider app?
  • How do I update my data?
  • How do I complete the identity check?
  • How do I update my details?
  • Am I allowed to change cities?
  • What is the checklist and why do I have to complete it?
  • How do I complete the  checklist?
  • I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
  • Does Deliveroo support beta versions of iOS/Android?
  • What should I do if I’m having app issues?
  • I have unsubscribed from Deliveroo emails, how do I re-subscribe?
  • My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
  • Keeping Customer Personal Data Safe
  • How do I find my rider agreement?
  • How do I get the rider app?

Other topics

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